Upcoming Events

Utilising Customer Insight to Improve Service Delivery - CPD training

24 September 2020
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When: Thu 24th Sep 10:00 - Thu 24th Sep 16:00

Where: London

Given the increasing pressure placed on public services as a result of Covid-19, it is imperative that local councils and central government departments understand the new and complex needs of customers to deliver more informed, efficient and cost-effective services.